Google have announced their latest algorithm update to follow Panda

The Google Penguin update seems to have upset a lot of website owners and put a BIG question mark over whether Google have been a little too harsh with this particular update.

From what we’ve seen across many of the websites we manage for our clients, Google seem to mainly be targeting sites that have too many instances of the same keyword used on the page.

If your keyword’s in your Title tag, your first headline, your second headline, and littered throughout the page with the same anchor-text keyword linking back, the odds are probably against you and you may have already been hit by Penguin.

Our design team have created the infographic below to help you make sense of it all.

It’s funny how a small conversation can sometimes lead to a full on investigation sometimes…

Earlier this week, Gawain Lee Son (valued froggo client) from GoGreenForHomes gave me a quick call to ask my opinion on the new EU Cookie Law that comes in to place on 26th May 2012.  I’d heard about the disastrous launch of it in 2011 and thought nothing more of it until speaking with Gawain. Back then the ICO had agreed to a one year grace period until the new EU Cookie law will officially be enforced due to the lack of uptake.

It could be quite big stuff as the law will affect approx. 92% of websites, so I made this short video to explain what it means to you, and what we think (disclaimer: these are our own thoughts based on our own research) website owners should do about it across europe.

Resources:

• EU cookie law: three approaches to compliance
• CookieLaw.org
• Cookie law: the gnarly truth

Video Transcription

Hi Guys, it’s James Downton here from Froggo Marketing and it’s just a quick update about the new EU cookie law that a lot of companies are talking about at the moment.

Basically, If you you’ve got a website where you track cookies for any reason, it could be an affiliate program, it could be the simple use of Google Analytics, this stuff basically will apply to you.

The reason for it is to make less internet savvy people more aware of what cookies are and the uses of them and how they’re used on a website.  So there’s a few things that you need to do in order to get up to speed and comply with this new law.  The first thing is, when people come to your site, you need to tell them that you’re using cookies.  The second thing you need to do is tell them what type of cookies you’re using on your website.  And lastly, the most painful part, is that you actually have to gain consent.

Now, those are the three things that the ICO (they’re the board that are enforcing the rule) have told us that we need to be doing.  So over the last week, at Froggo we’ve basically been off looking around trying to find out what the best practices are to comply with this new rule.  And, I’ll be honest with you, it’s not been easy, we’ve not really found anything that has been solidified  or a tangible change that we need to make to comply.

So some of the suggestions that we came across were firstly to create a pop-up.  And this would be something that just came up and said, “You must click Yes to accept the cookies, or allow us to track cookies on your site.”  Now, that’s not going to be a good idea, mainly because most browsers block pop-ups.  They have done for the last three to five years and they continue to do so.  The second way that we’ve found was to just have like a light box that came over the website.  Basically doesn’t go away until you click ‘yes’ and accept the cookies which is just going to annoy people and probably have a massive impact on the amount of people that come and use your website.  The third way that we found, and this is our most favourite, is to display the privacy policy higher up the page.  Now this could be put in the header or just somewhere that’s more visible for people to actually see that there’s some new changes in your privacy policy.  So it could say, instead of privacy policy, “find out more about how our website works”, for example.  So it’s a little less strict then privacy policy.

So what’s the conclusion to all of this? Well, what we’re recommending people do, and this is only our own opinion based on the research that we’ve covered in the last week, but what we’re recommending is that people ‘seek to inform’.  All I mean by that is, they have on their website, somewhere where it says that you’re tracking cookies and how you’re actually tracking cookies on that site.   So if you want to find out a little bit more about it, I’ve put some useful links below this video and if you’re a Froggo client, no need to worry, as always – we’ve got your back!

Video Transcription

So, let’s move on…

The things you need on your site are engagement, involvement, and relevant activity.  Some of this is a little bit more advanced.  But here’s the thing about the way Google are kind of indexing things right now.  If your site’s dead.  If it’s just what is called a static site and nothing happening on there.  It eventually just gets de-indexed.  It just slips back, slips back, slips back, slips back, because other people are all competing for attention in your niche right?  And these spiders are constantly weighing everybody’s website up against the other one to see how they’re performing.  So you’ve got to keep content going all the time for your site.  

Now we’ve got a little ninja trick that we use, or a judo trick depending on your vernacular, that we use that actually constantly updates the sites automatically so that you don’t need to worry about doing that.  But if it’s not a live site, if it’s not active, then Google eventually deactivates it.

You leave some static content, but there’s some little boxes that you put on on some pages that you add in to your site that are constantly being refreshed.  Constantly being updated.  If you’ve got your Facebook profile linked to your website, you’re on Facebook, it can show up on your website.  All of that kind of thing.

You’ve got to have relevant activity.  Here’s the thing, the best website construction tool is WordPress.  You can buy it for free.  You can buy themes for about $15, $10.  If you want to learn how to do it properly, the guy that’s ranking number one for WordPress training, I don’t know who he is, but it’s a guy called Controller.co.uk and for £300 a day, he’ll teach you how to use WordPress.  I recommend you do also invest in Optimizepress.  Optimizepress is awesome.  It’s one of the best tools you could possibly come up against and roughly in about 60 hours you can become proficient at building your own website tool.  So you’re looking at then about another, what, 2 or 3 days of WordPress.  You’re looking at about a couple of grand there to become proficient at being able to do it.  I’m just telling you how it is.

Or, you get some design professionals, you think actually Mark, you’ve already told me I’m in for 4 or 5 grand, I’m just going to get a designer in.  So I’ve had a look at that as well just so I could do you a comparison.  Because everything that I teach is verifiable and provable.  Number one and the number two for website design was this guy called PomDesign, this guy called Creare Group.  This guy, I don’t know quite what he’s thinking about but he’s charging you by the page.  I don’t get that.  i don’t understand why they’s charge you buy the page, it’s just another click press, and you know it’s just cut and paste.  Well this guys gone, it’s £3750.  Now, if they’re number one or number two organically on Google, they’re getting all of the traffic for website design which means their product is being bought which means you can be very sure lots of people are paying this price for having website design built.  That’s what it costs to have website design done for you. Ok?

Then you’ve got to go and get it ranked.  And here’s how you get it ranked.  I don’t need to go through all of this.  Inside WordPress, there’s a bunch of stuff that you’ve got to fill in correctly.  It’s got some technical language attached to it.  If you do that right with your keywords, you will get ranked.  If you do it wrong, your site will be invisible.  More often than not when I go to see a customer, a business customer, I say how are you getting on with your website. “Oh we don’t get a lot of visitors from that”.  That’s because it’s invisible, did you know that? “No, we spent £25,000 on it”.  Yeah, but the guy that built it for you hasn’t filled these things in which means Google can’t find it.  Which means it’s invisible.  More often than not, that’s what happens.  So you’ve got to understand your tags.  Now these are not marketing tags like if you’re going to put your keywords.  It’s another word for a keyword. But inside Optimizepress you’ve got to put some words in the right places.  You put your keywords in, you will rank.  Very successfully.  But, that won’t necessarily get you ranked.  You’ve got to do off-page stuff.  On-page stuff is your website and if you don’t do that right, you’re invisible, dead, you’re not even going to be found.  So you’ve got to get that bit right.  That’s higiene.  The off-page stuff is what makes you look sexy.  Because the off-page stuff is all about building links.  And remember what I said before, everybody’s competing for attention, and the way Google works is they just go, you’ve got 300, you’ve got 350 links, ok you’re number one.  And the guy who’s only got 300 eventually drops down, and down, and down.  So nobody knows how Google creates it’s score by the way, everyone guesses.  But people understand that there are certain best practices that do work and off-page link building does work. 

Video Transcription

I’m going to spend the next 10 minutes showing you why 99% of people that embark on marketing online fail.  I’m going to explode you’re current capability.  In 10 minutes? Big ask.  And I’m going to tell you the one thing that you must get right in regard to your marketing online, and then of course in the next 80 minutes, I’m going to make the first 10 minutes seem tame.  A bit like I did yesterday.  So you kind of know what you’re in for, let’s go!

So here’s my problem.  Most internet marketers, when they start thinking about going online, they ask me to describe what internet marketing’s all about.  You know, can you describe this in layman’s language or just plain old English because there’s a lot of jargon around internet marketing.  Has anybody been exposed to the world of internet marketing? Right, so you’ll see that I’m not a surfer.  I won’t use words like dude or awesome, or crush.  I’m actually going to tell you what really works online.  But when somebody wants to understand what does online marketing mean, I kind of had to think more about an analogy.

My analogy is an engine.  And everybody online is trying to teach you about components, they’re trying to sell you spark plugs.  They’re trying to sell you oil filters.  That’s about the only two things I know about an engine as I think I said yesterday.  But all theses bits go in an engine.  And we all recognise very clearly, with an engine, that if something doesn’t work in there when the ignition turns, the car doesn’t move anywhere.  So we get into this habit of understanding, yes I’ve got to have another new shiny spark plug, yes I’ve got to have this extra special oil filter, otherwise my engine won’t work.  And actually, all these things are out there.  You’ve got to learn WordPress, somebody will tell you.  Then they’ll say you need to learn about Facebook iFrames.  Because if you haven’t got a Facebook fanpage you’re not alive… apparently.  The you’ve got to find all these plugins that’ll work for you.  Add a shopping cart and PayPal if you want to be really sophisticated and actually try and sell something online.  But you’ve got to do one thing’s buy loads of magic buttons.  If you don’t have any magic buttons in online marketing, you’re not an online marketer. You’ve got to then create all of these social media accounts for yourself and talk to the world in ways that no body would want to even hear you.  And if you’ve done all of that and you want to do it sophisticated, you integrate an auto-responder.  

Now, I don’t know about you but that confuses the hell out of me.  And actually this is why 99% of people fail.  Because of that image.  It’s overwhelming and it puts you off.  Now I’m going to give you a little bit of overwhelm today.  I’m warning you in advance.  But I’m going to show you tomorrow why you don’t need to feel the way that I’m going to deliberately make you feel.  Well I’m not going to deliberately make you feel, but you’re going to feel it.  Because I’m going to give you some detailed stuff that works and I’m going to show you some very specific ways that you can actually make money.  Remember what I said yesterday, my job on this project is to get you paid, right?  I’m here to make you make money.  So all of that “stuff” that you’re learning with Bob, and all of that “stuff” that you’re learning about marketing, it’s going to get you some money in your pocket, otherwise you’re having a nice hobby.  Make sense?

So, my very first lesson on Internet Marketing Your Way To Millions.  Write this down.  It’s not about the Internet. It’s about the marketing.  I think I covered that off in detail yesterday, did I not.  The internet is a tool for communication, it is not the end in mind. Clear?

Here’s my second lesson about learning how to make millions on the Internet.  The Internet is not the market.  It’s only the route to market.  So if you keep your frame of reference in the ways that I was teaching you yesterday, and you keep an understanding that the Internet is not this big bogie scary thing that everybody’s chasing after.  Ignore the gold rush.  Do NOT get inline for a plot of land to go and siv for gold on the Internet, because your gold is around these walls.  Your gold is in the stuff that you’re going to produce as a result of this three day seminar.  The Internet is not the gold.  Are you with me?  So I want to show you exactly how to turn what you’ve got into money, rather than run off chasing things.

Video Transcription

So, let’s move on to building your website right?  So let’s say you’ve done your marketing concept test right.  You know where you’re starting from.  You know what your message is. You’ve done your kitchen table thing.  You’ve written out your articles.  You’ve got your content ready but now you’ve got to build your website.  Wordpress.  It’s free.  That’s what you want. WordPress.  If you want to go and learn WordPress, be my guest.  Google loves it.  Website developers hate it because they can’t charge you big fees for it.  They want it to be in Flash or they want it to be in this, they want it to be in lots of different things, it’s why I have three different website developers.

Now there are times if you’ve got a project that you don’t want WordPress, but for almost everybody in this room, WordPress is not only sufficient, it’s actually what you want to be focussed on doing.  So themoneytracker.com is actually three sites.  All like knitted together.  One of the critical ones for the marketing is WordPress.  

So, there’s two different types of websites that you can go for right? An ugly one or a beautiful one – actually, that’s NOT right.  You’d think that when you go to a website designer and they come back with these concepts.  You know, they’re pink, they’ve got flowers on them and they’ve got all these things hanging off them and they flash.  You know, the American ones all blink at you.  You know, to try and do the pattern interrupt.  We don’t do that over here, in terms of the blinking.  If you go to Lithuania, they’re drawing in crayon.  Haha sorry, he’s not here, we can do it in a different way.

So you’ve got two things right?  You either brand yourself.  So if you’ve got your book, you’ve got a product to sell, you want a branded version of a website, brochure online.  Good for lawyers, good for professional practices, a branding website.  It adds authority, it adds weight to the brand but there’s also a secondary version of that which is what we call a fast action website.  I don’t know if that’s a technical term we borrowed from somebody else but that’s the language that we happen to use in our company.

And this is a fast action website.   There’s a video that explains what it is, it tells the visitors what they need and what they’ve got to do about going and getting it.  Much better than text, who reads websites?  Our attention spans are shrinking so much that we’re not interested in necessarily reading text.  So you’ve got to think carefully about what you put on your site, what you put on your home page.  You want it to be reinforcing your message, but the core message, I think needs to be in video.

Now, I happen to be in a mastermind with a lot of other internet marketers because I want to know what they’re doing, keep an eye on them and when you’re doing conversion comparisons, video and text is the best.  So everybody will go, ‘you need to only do video’.  And other people go, ‘you must only do text’, but actually I’ve seen the numbers and if you’ve got video with text, that converts the best.  And when I say convert I mean they take action having seen it.  So if you’re not comfortable with your face on a video and you want to make money online, I suggest you either get a face transplant or get comfortable with it, or hire an actress or an actor, or do a different version.  Do different ways.  We do a number of different ways of doing video for clients.  Sometimes I’ll do it and shoot against a green screen for them.  We do a slideshare presentation or a slideshow presentation with different music on there.  So there’s different ways you can get your message across but your marketing message needs to be delivered like that (clicks fingers), in a way that they want to hear it, and it’s video that does that.

The second most important thing is a call to action right?  So you’ve done all of this work, all of this thinking, all of this preparation, all of this design and actually what you really need to do is deliver for them a call to action.  Because otherwise, they’re going to leave your website and not do anything.

The only purpose you’ve got a website for is to get a name, address, an email, of a possible prospect for your product or service.  You will not sell to them often on that first pass.

The best way to significantly lower the amount of visitors bouncing off your website is to be more specific when it comes to your keyword choices.  Long tail keywords do just that…

So What is a Long Tail Keyword?

As you probably may well know already, a keyword doesn’t have to be just one word like “golf” or “shoes”.  It can contain more than one word, and so a long tail keyword is just that.  If we were to take the keyword “shoes” and convert it to a long tail keyword it would look something like;

“white running shoes for women”

Much more specific right?

Long Tail Keywords Convert More Sales

It’s not surprising though, of course they’re going to convert more sales – people are being more specific as to what they want to find in the search engines.  Someone who searches for “white running shoes for women” is a buyer.  They are a buyer because they know exactly what it is that they’re looking for and if it’s your website that comes up and presents an answer, a solution if you like, to their need (the shoes) then you’re going to make that sale!

In virtually every case, such very specific searches are far more likely to convert to sales than general generic searches that tend to be geared more toward the type of research that consumers typically do prior to making a buying decision.

But here’s the best bit…

Long tail keywords are easier to rank for than the more generic single keyword or double keyword phrases.

Let’s use the shoe example again.  Let’s say your site sells white running shoes for women.  To start with, you might have thought about using a generic phrase such as shoes.

However, if you were to go with “shoes” as the keyword, you’d be facing huge competition from sites such as Office.co.uk and Jimmychoo.com.  You’d be hard pushed to knock any of those sites off the first page of the search results unless you’re wanting to invest LOADS of money at a time.

More importantly, shoes is definitely not the best keyword for you to be going after anyway.  Simply because many people who are searching for that keyword could be looking for any type of shoe.  Mrs Bloggs is gearing up to run the London Marathon, she types “shoes” into the search engine and gets the latest six inch stiletto from Jimmy Choo!  Not at all what she was looking for.

They’re probably not saying to themselves…

“I’m looking for a new pair of running shoes that will give me maximum support when training for the London Marathon this year”.

If they were they’d be searching for something other than “shoes”.  

Herere are a few highly specific keyphrases that relate to customers who are much later in the buying cycle — at least at step three, probably at step four and possibly step five:

• california mountain climbing tours
• beginner mountain climbing in california
• guided mountain climbing tours
• mount shasta family climbing tours

Of course, these are just a few examples. I’m sure you could think of many more. However, the point is twofold;

1. The long tail keywords are much easier to rank for.
2. People who search by using long tail keywords are far more likely to become buyers!

Video Transcription

Here’s the really neat thing about the internet.  Measure twice, cut once, sell ten times.  Sell twenty times.  Sell thirty times.

I used to come from the world of supermarkets where choice, too much choice was overwhelming, and supermarkets made some trade off decisions because they only had so much cubic air to allow products to sit on.  But here’s the beautiful thing about the internet; there’s infinite shelf space.  And also infinite overwhelm. So how are you going to stand out?  How are you going to get to that number one position on Google.  You’re going to have a video, an MP3, have a .doc, have a Google doc, you’re going to have a PDF.  You’re going to have any suffix you can for the same content.  

Now, it’s easy to make money on that isn’t it?  I’m going to demonstrate this to you maybe tomorrow.  I’ll demonstrate how it actually works.  But this is why it’s important and it’s the only thing I really want to labour on today, and it’s about search engine marketing.  Search engine marketing.  So you’ve got to think about, what’s the person that you’re targeting thinking when they’re sat at their computer.  The problem is, as we learned yesterday, they think many things.  And they think different things at different times of the day, and they think different things depending on whatever role they’re sitting down to think about.  You with me?  So they might be looking for, I came home last night while you guys were doing your board break, and my new wife is sitting there and she’s looking at Halloween costumes for our son.  Earlier on she’ll have been doing something else, looking for something else.  Earlier on, she’ll have been on looking for insurance for a car that she’s got being delivered.

So different modes, different wants, different ways of searching.  But universally, we’ve been taught to go online and look and do our search online, first for information an then if it’s an expensive item we then go along to the shop.  It must really cheese off the shops because you walk in and somebody says, “Can I help you sir?” and you say “No, no thank you I’m just looking for the Sony CamCorder X550 that’s on sale at the moment for £399.99 instead of £525.  Could you show me where they are please?”  And they go, oh there’s my commission gone.

It’s all about search engine marketing and it’s about database search for keywords and it’s the keywords that get indexed.  It’s the words that get indexed. These little robots, the things that Google use called spiders, they look for words.  They look for language.  And language is all about marketing and it’s low cost conversion.

Now, I’ll labour a little bit more about keywords.  Markets are communities of people and they have market specific language.  There’s the first clue.  If you’re trying to sell something to a target market, work out what their language is. Work out what works for them in that language. It’s not the language that you think it is by the way.  So go and find out what that is.  Ask them.  Pretty much. Ask them.

I do a lot of product development on Linkedin.  I’ve got a lot of sales products as you might understand for businesses, and you know, one of the things is the top ten things of why sales people lose.  So I can solve those top ten problems why sales people lose.  People find that interesting.  That whole product was built on asking a question on Linkedin.  What are the top ten sales people lose? And, how can you solve that?  And I got like a hundred and fifty answers, and I went, there’s my product, cool.  I just need to build on their ideas.  You can do the same thing on Twitter.  You can do the same thing on Facebook.  Ask questions.

Keywords.  There’s a picture of my new bride.  Those of you that remember me from August, I was just about to get married the week after that seminar.  It went ahead.  I didn’t get out of it. It was quite successful and I just use that to sort of demonstrate that if you’re trying to target the weddings market, Shin Yi’s back isn’t she?, you inspired this.  So, Shin Yi jumped up last time because she’s in the weddings market and wanted to know a little bit more information for herself, that was cool.

So if you’re targeting the weddings market, these are the keywords that people will search for, right?  The market niche as well is wedding photographers, wedding singers, wedding flowers.  Believe you me, I know all of them.  I know all of them intimately in two countries. Because we ultimately married in Lithuania.  So keywords, let’s say Sarah and Karen are looking for keywords.  This is what they find when they search on Google. So far so good.  So Sarah’s looking for wedding photography tips, Karen’s looking for wedding photography pricing and they’re both indexed, but the problem is the traffic.  

This is why Keywords are so important to you.  It’s all about traffic. It’s all about understanding where people are and how many of them are there.  So this is where keyword research is so important.  So, one of them’s got 217 people a day looking for it and the other one’s only got five.  Where do you want to be ranked?  Where do you want to be seen, where do you want to be visible. You want to be over here right?  Well actually, I’d go for both because 5 a day’s not bad either.

Video Transcription

So info-preneuring as a strategy, let’s get to the content of what you do.  Here’s your blueprint.  Here’s another money slide for you, you might want to write this down.  Info-preneuring as a strategy is you’ve got to have something to sell to somebody who wants what you have.

Now online, it’s easy to find those people and I’m going to show you how to do that in just a second but I want to make sure that you write that down for now.  Something to sell to someone who wants what you have.  Otherwise you’re having a hobby here, right? So you need to make money. It’s not a bad thing to want to make a profit. You’ve just got to deliver value. Ok, everybody got that?

Second thing is, you’ve got to have something to say and a specific way to position it.  And what I mean by that, is go back into the needs.  On the two days, if you come along, that diagram I showed you yesterday about why people buy, we go into the VERY specific details. Every component of that so that you’ll understand very clearly what you’ve got to do. Something to say and a specific way to position it.  Don’t do what everybody does and SPAM and go, “Buy my stuff” or “follow this link”.  That’s amateurs, they don’t know what they’re doing.  All they’re doing is irritating people and it does NOT work.

Here’s the third thing – you’ve got to have a proven, measurable, profitable system to follow.  A PROVEN, MEASURABLE, PROFITABLE, SYSTEM to follow.  Now, here’s another top tip on that one. It’s NOT a clickbank photograph.  It’s not a photograph of how much money I’m making from clickbank or somebody else is making on clickbank or the number of people who have subscribed today, it’s not that. It’s a system. It has steps.  Very clearly demarcated.  I’m going to give it to you today.  I’m going to give you that system.

And then when you get a little bit deeper into this, to make this complete for you, you have to have specific objectives with deadlines.  And if you don’t have specific objectives with deadlines for your clients, your people, if you’ve got employees, your business or your brand, you will not make progress.  You’ll drift.  Business is all about deadline.  Accounting is all about making a profit by a certain date. You drift without a deadline. Is that right?  Those of you that have got businesses?

And then the last one is you’ve got to have an effective and an active marketing plan.  Emphasis on EFFECTIVE and ACTIVE marketing plan.  And all of this can be delivered with the technology of the internet.

So, all of the things that Bob said last night, how do the guys take this and how do they apply the marketing to their projects in order to take those things forward.  Here it is in five bullet points.  

Something to sell to someone who wants what you have.  Means, create your product and find the market.  Something to say.  Means, to be articulate and think about the positioning of your marketing language, and the positioning of what it is you’ve got to say, and then there’s a specific way to position it, right?  And the system we’re going to cover off in a second.

How am I doing? Ok? We’re not getting lost in the overwhelm again? Cool, just checking in with you.

Now.  You’re getting paid.  Now, if you follow those five things, you can sit back and watch the till ringing.  I’ve got another version of this presentation that I deliver to businesses, and it’s called “How to make the till ring”.  As apposed to “internet marketing your way to millions”, which is, obviously, one of Bob’s brands.

Now you’re getting paid, and here’s the system.  You don’t need to write this down.  Just watch it because we’ll give you the slide.  This is the system but let me explain to you what the different parts of the system  are. 

Video Transcription

We’ve got some expert internet marketers in the room and they’ll agree with me on many of these things.

So, What we talked about yesterday for those of you that weren’t here, I thought one or two of you might come back, on the second day. So we talked about knowing your customer, knowing your business, knowing your brand and knowing your relationships but above all you need to know that you’re capable.

Here’s the first thing that I want to address in this potential internet marketing overwhelm that you face.  I need you to know that you’re capable.  Everybody can make money online. Everybody.  You need to know that you’re capable.  That big scary thing that’s in front of you, “because I don’t know stuff”, put that out of your mind.

So, by show of hands who holds this belief? Who believes, “I want to be capable”?

How many people who raised their hand can’t quite see the way that colour changes on the screen? How many people have told themselves a lie just with the raising of that hand? I wonder.  Because if you WANT to be capable, you’re lying to yourself.  I don’t want you to walk away from this seminar feeling that you’ve had a nice chinese meal and wondering why you’re hungry after an hour you left the seminar.  This is NOT one of those pumped up American, attitudinal, woop-dee-doo seminars, even though we’ve got a Woop-dee-doo American at the back of the room.  Just case and point, notice I’m still wearing shoes NOT trainers.

So, you might tell yourself this lie if you believe you want to be capable because I’m not here to give you that belief. You’ve got to know you’re capable. Now, this is really important for me as a mentor to you.  It has to come from in here.  You’ve got to know that you’re capable.  Now, I can’t help you if you don’t know that because you will continue to be mesmerized, like Homer Simpson, by shiny buttons, ooh beer over here, ooh there’s another shiny button over there.  You’ve got to know that you’re capable and I’ll tell you why.  If you hold that belief central to everything you do, you will save yourself thousands, and thousands of pounds.  You will make yourself immune to many of the shiny buttons that’ll come floating past you in the months to come.

Some of you may know from the last seminar, but for those of you that are brand new, I had a project.  My project that I’ve been working on, for nearly eighteen months, is a brand called themoneytracker.com and I’ve done lot’s on this.  I’ve nearly £200,000, £250,000 on this project.  This is a big global project.  But I was doing, it’s all based on original research, I’ve done aspects of concept testing, I’ve done brand testing.  I’ve done what I teach other people to do and I’ve done this on this project.  I’ve done software development like you wouldn’t believe.  I’ve got three different software houses working on this project and I’ve actually had three different web designers as well because the first two were rubbish.  We’ve done all sorts of BETA testing, and those of you that are my friends on Facebook (some of you are), if you’re not yet my friend on Facebook get your smartphone out and join me.  Go and ask me for a connection and join me on Facebook because I talk a load of drivvle but it’s nice.  It’s fun drivvle on Facebook.

So I’ve gone through the ringer on developing this internet based project, now for those of you that were here yesterday you’ll remember I said that my first company that I ended up selling was an internet based organisation. It was based on an internet based concept. This is going to be even bigger.  Why am I telling you this? I’m not selling anything to you on this, why am I telling you this?

Well it’s because I went after engine components. I wondered around the UK and abroad and I went and I bought loads of stuff off some of these people, you may recognise them and you may not recognise them but I bought loads of stuff off people and I bought engine components on my project, themoneytracker.com. Me, the marketeer. Me, the guru that knows everything that there is to know.  Got lead by the nose by the big shiny bulbs telling me that I needed to have this, and I needed to have this, and I needed to have this.  Now I’m not making any judgment on any of the names on that screen if you happen to know any of them, but none of them helped me with anything that had to do with online marketing.

You’ve probably often heard the term Relationship Marketing 3D used, but were never really certain what it meant.

It does sound kind of airy fairy, doesn’t it?

Really all it means, however, is building good long term customer relations through solid foundational follow up systems and procedures.

To turn your present marketing system into relationship marketing 3d, you have to change your outlook somewhat. Traditionally, marketers have located their target market segments, presented their offer, and made the sales. It’s always been a single step process.

Relationship marketing 3d looks at customers and clients over a longer term and takes into account the lifetime value of a customer.

Studies have shown that it costs anywhere from six to ten times as much to find a new customer than to sell to an existing one. With those financial realities in mind, the approach makes some sense, and some serious cash!

Using Relationship Marketing 3D To Build Trust

Relationship marketing is based on the idea that people prefer to do business with people who they know and like. After all, why do we often go to the movies – because a friend has told us about a film that we just have to go and see, so we do. The same applies in business. It’s quite simply a matter of building trust.

The focus is on a multi-step marketing system which starts by identifying exactly who you are as a business, and what you represent, then exactly who your perfect customer is. You then need to find where these people are online through keyword research and looking at trends, before then targeting them and attracting them into your sales funnel to gain the opportunity to build that relationship further. Once they get to this stage – which isn’t as difficult as it sounds – they then trust you as the authoritative figure in your industry, and will pay attention to what you have to say – be it some information, a pitch, and invitation or whatever…

It’s said that people need to hear an offer at least seven times before they buy. That concept certainly works against the single step marketing method, but when relationship marketing 3d systems are used, it’s the sure fire way to make the most of every prospect.

The simplest way to maintain this contact, is by writing blogs, which visitors to your site can subscribe to if they choose, or simply browse around and check out what you’re up to.

As you write your daily blog entries, and keep you constant contact with your readers, they get to know you and your business on a more personal level. Your writing begins that all important relationship with your prospects and current customers. You have started a conversation.

As they read about your business activities, your problem solving ideas, your business advice, and your various products, they begin to think of themselves as a part of the company.

In fact, they are!

The prospective buyers for your products and services begin to turn into long term customers over time. Since they already know about you and your organization, it naturally follows that they will buy from you over your competition.

Your existing customers will remain loyal to your business, through the regular personal contact of your blog and follow up sequences. Your customers will not only stay loyal, but they will often bring tons of valuable referral business to your company. Happy customers are your best marketing friends. This is where social media systems are becoming hugely valuable to a business which acts well in its market place, as loyal customers can, quite literally ‘like’ your Facebook page, for example – and through these kinds of interactions, you’re creating an actual ‘fan’ base for your business.

They will become customer brand evangelists for your business and its products and services.

By means of the interaction created initially by the blog, you have helped them become part of the business process. They are not simply customers or consumers, but an integral part of the company. Their purchases, of your products and services, are a natural response to your blog entries.

Relationship Marketing 3D It is certainly not a one-step sales system, and is far more effective than one!

Creating a relationship with your customers and clients doesn’t just pay off financially for your company. It is also rewarding personally for you, and for them.

- Start your own relationship marketing 3d system today. Start by creating a Facebook fan page and your twitter account – you’ll be very glad you did and the results will last a lifetime!